This has got to be the health care laugh of the decade: Teladoc. Why? Here’s my very short story.
Two years ago our corporate office decided to offer this service as part of our compensation. For a $25 co-pay, we could call a doctor on an 800 number, tell him/her what was wrong, and they could presumably phone in a prescription. I had a raging sore throat and a cough at the time, and knew I wouldn’t feel much better any time soon if I didn’t get some treatment.
I described my symptoms.
“Well, you know,” doctor on the phone told me in a rather condescending tone, “nine times out of 10, these things are viral in nature. Antibiotics have no effect on viruses. I recommend you get plenty of fluids and enough rest.”
Wow. Wow. Did I just pay $25 to have someone patronize me with advice from Marcus Welby, M.D.? Fluids and rest? Brilliant. I would never have thought drinking enough fluid and getting enough sleep would have any have any effect on my health. Fun fact: this isn’t medical advice at all: it’s every day advice, and always true.
The last time I called Teladoc was the last time I will call Teladoc.
As an aside, if you watch the intro to Marcus Welby, you’ll notice he does almost no doctor sh!t, and spends most of his time driving, always without a seat belt. The theme song is virtually tuneless.